Privacy Policy

This policy covers the Reachily website and dashboard, the Reachily Chrome extension, and the Reachily API. It explains what personal data we handle, why, and what you can do about it. It applies to you whether you use the free plan or a paid one.

Account information

You sign in with Google. From that sign-in we receive and store your name, email address, and profile picture URL. We never receive your Google password, and we do not create or store a separate password for you.

Your own LinkedIn profile

You link your own LinkedIn profile once, so that insights can be scored relative to your background rather than in the abstract. We store the profile content the extension reads from your own profile page for that purpose.

Profiles you choose to analyze

When you ask the extension to analyze a LinkedIn profile, it reads the content that is visible to you on that page and sends it to us. Depending on the profile, that can include name, headline, location, the about section, work experience, education, skills, interests, certifications, recommendations, recent activity, featured items, mutual connections, and the profile image. We store this so the resulting insight has context and so the contact appears in your dashboard.

When you ask for a comment on a post, the extension reads that post's text. When you use Quick Reply in a conversation, it reads the most recent messages in that conversation so the suggested reply makes sense in context.

Content you create

Notes you write on a contact, follow-up reminders you set, and the networking goals you select or type.

Usage records

We record which AI actions you take and when, so we can enforce the limits attached to your plan. We also keep standard server logs.

Billing information

Payments are handled by Stripe. We store your Stripe customer and subscription identifiers, your plan, its status, and its renewal dates. We never see or store your card number.

Team and organization data

If you use a shared workspace, we store the organization name, its members and their roles, pending invitations including the invited email address, and the API credentials issued to that workspace.

• We never ask for, receive, or store your LinkedIn password. Reachily does not log in to LinkedIn.
• The extension's content script runs only on linkedin.com. It has no visibility into the rest of your browsing.
• We do not send messages, connection requests, or comments on your behalf. Reachily produces drafts; you review, edit, and send them yourself.
• We do not sell, rent, or trade your personal data.
• We run no advertising trackers, no third-party analytics, and no marketing pixels on this site.

One exception worth naming explicitly: the extension includes an unfollow button on feed posts. If you click it, your browser calls LinkedIn directly to unfollow that person. That action is initiated by you, and nothing about it is sent to Reachily.

• To generate insights, scores, drafts, replies, and translations you request.
• To keep your contacts, notes, and reminders available in your dashboard.
• To notify you of due follow-ups through the extension badge and dashboard.
• To apply and enforce the limits of your plan.
• To take payment and manage your subscription.
• To operate, debug, secure, and improve the service.
• To reply to you when you contact support.

Where the GDPR applies, our legal bases are performance of our contract with you for providing the service, our legitimate interests in securing and improving it, and compliance with legal obligations for records such as invoices.

Insights, comments, messages, replies, and translations are produced by a third-party large language model provider. To produce them, we send the relevant content to that provider. That means the profile content you asked us to analyze, the post or conversation text where applicable, and the goal you selected.

AI output is generated, not verified. Scores are estimates, and drafts can be wrong or awkward. Read anything before you send it.

We share personal data only with providers that help us run the service:

• Google — authentication, when you sign in.
• OpenAI — generating insights, comments, messages, replies, and translations.
• Stripe — payments and subscription management.
• Our hosting and database providers — running the application and storing your data.

We may also disclose data if we are legally required to, or to protect our rights, safety, or the integrity of the service. If Reachily is ever acquired or merged, data may transfer as part of that transaction, and we will say so before it takes effect.

We use a session cookie to keep you signed in, and to let the extension recognize that you are signed in to Reachily. That cookie is strictly necessary for the service to work. We do not use cookies for advertising, cross-site tracking, or analytics.

Contacts, insights, notes, and reminders are kept while your account exists, so that your research stays available to you. Delete a contact and its insight and notes are deleted with it. Usage records are kept as needed to enforce plan limits and for our own accounting. Billing records are kept as long as tax and accounting rules require.

When you ask us to delete your account, we delete your personal data except where we are legally required to retain it.

What you can do yourself, right now

Open any contact in your dashboard and delete it. That removes the contact along with its insight and your notes. You can also change or clear your default networking goal at any time in settings.

What to email us for

Self-service export and account deletion are not yet available in the dashboard. Until they are, email us at support@reachily.io and we will export or delete your data for you.

Your legal rights

Depending on where you live, you may have the right to access the personal data we hold about you, correct it, delete it, receive a portable copy, restrict or object to how we process it, and withdraw consent where we relied on it. If you are in the EU or UK you also have the right to complain to your local data protection authority. If you are in California, you have the right to know what we collect, to request deletion, and not to be discriminated against for exercising those rights. We do not sell personal information.

To exercise any of these, email support@reachily.io.

When you analyze a profile, you are asking us to process another person's information. You are responsible for having a legitimate reason to do so and for using the result appropriately. Do not use Reachily to build lists for spam, to harass anyone, or for any purpose that would breach LinkedIn's terms or the law where you operate. If someone asks us to remove information about them that you introduced, we may contact you about it.

We and our providers may process and store data outside your country, including in the United States. Where required, we rely on appropriate transfer safeguards such as the European Commission's standard contractual clauses.

Traffic between your browser, the extension, and our servers is encrypted in transit. Access to production data is limited to people who need it to operate the service. No system is perfectly secure, so we cannot guarantee absolute security, but if a breach affects your data we will notify you and any regulator as required.

Reachily is a professional tool and is not intended for anyone under 16. We do not knowingly collect data from children. If you believe a child has given us data, email us and we will delete it.

If we change this policy we will update the date at the top. If a change materially affects how we handle your data, we will tell you before it takes effect.

Questions about privacy, or a request about your data, go to support@reachily.io. Our Terms of Service cover the rest of the relationship.